Returns & Exchanges
At I-SHA Global, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a refund.
Ship It Back
Affix the provided shipping label and drop off your package at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing